Security

Full visibility. Fast response.

SwitchBase helps your security team manage risk, respond quickly, and document everything—without the chaos of radios, spreadsheets, or missed handoffs.

Centralized Incident Management

From minor disruptions to critical escalations, every report is logged, routed, and tracked in one place—with full accountability.

• Incident Reporting
  Log safety incidents, fights, medical calls, or suspicious behavior with type, location, severity, photos, and notes.

• Risk & Threat Reports
  Capture potential vulnerabilities or suspicious behavior before they escalate.

• Custom Security Categories
  Tailor incident types, severity levels, and fields to match your internal protocols—no developer required.

Real-Time Operational Awareness

Security can’t afford blind spots. SwitchBase gives command centers and field teams a shared view of what’s happening.

• Live Feed of Incoming Reports
  See new incidents as they’re reported—across departments and zones.

• Status & Assignment Tracking
  Know which incidents are open, who’s assigned, and what’s already been resolved.

• Integrated Communication
  Share updates, escalate, and coordinate directly within each incident thread—no more chasing down responses.

Built-In Accountability

SwitchBase turns every incident into a defensible, audit-ready record.

• View the full timeline of every incident: status changes, comments, reassignments, and escalations
• Track resolution times and follow-up performance
• Export logs for legal, compliance, or insurance reviews

Designed for Your Security Playbook

Every venue operates differently. SwitchBase gives you full control.

• Configure forms, categories, and severity levels
• Set custom escalation rules by type, location, or department
• Update workflows at any time—without IT

Keep Your Venue Secure—and Your Team Aligned

With SwitchBase, security isn’t just recorded. It’s coordinated, tracked, and constantly improving.