Lost and Found

Make it easy to report. Easier to return.

Guests lose things. SwitchBase makes it simple for them to report items—and for your team to stay on top of every claim.

Let Guests Report Directly

QR Code Access
Guests scan a posted code anywhere in your venue to report a lost item—no staff needed.
Mobile-Friendly Forms
Capture all the essential info: item type, description, location last seen, and contact details.

Dashboard View
Monitor lost and found submissions in real time. Filter by date, location, or event.
Teamwide Visibility
Give guest services full access—so any team member can assist, not just the front desk.
Assign and Follow Up
Route claims to the right staff and track them from report to return.
Item Categorization
Organize lost items by type, location, and date to simplify searching and matching.
Secure Recordkeeping
Keep guest and item data secure and privacy-compliant.
Future-Ready Matching
Automatic matching and guest notifications are coming soon to make reunions even faster.

A smooth lost and found process can turn a bad guest experience into a positive one—with SwitchBase, it's fast, simple, and reliable.