Team Communication

Keep everyone in the loop.

Whether it’s a heads-up for the gate team or an all-hands alert, SwitchBase makes internal communication fast, targeted, and reliable.

Real-Time Messaging Built for Live Ops

• Group Messaging
  Create channels for security, guest services, lost & found, and more—so teams stay focused and aligned.

• Broadcast Announcements
  Instantly notify every staff member or specific groups with shift-wide updates, protocol changes, or urgent alerts.

• Threaded Comments
  Keep conversations contextual. Every message stays tied to the relevant task, guest interaction, or incident.

Push Notifications That Cut Through the Noise

• Mobile Alerts
  Staff receive real-time push notifications—no need to refresh or check inboxes.

• Smart Routing
  Messages and alerts only go to the right people based on role, location, or shift.

• Actionable Notifications
  Tap to jump directly into the relevant issue, conversation, or record.

Turn Talk Into Action

SwitchBase chat is deeply integrated with your operations—not a bolt-on.

• Assign or escalate incidents directly from a conversation
• Link messages to tasks or records in one click
• Use AI to summarize or turn chats into structured reports

Scales with Your Operation

Whether you have 5 teams or 500, SwitchBase keeps everyone aligned:

• Role-based channels
• Private 1:1 messaging
• Broadcast announcements with confirmation tracking